Legal
Privacy Policy
Last updated: 2026-09-25
This Privacy Policy explains how Pool Cleaning Los Angeles ("we," "us") collects, uses and shares information when you visit pool-cleaning-los-angeles.com (the "Site"), call us, or request a quote. It is written to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, "CCPA") and the California Online Privacy Protection Act.
Information We Collect
Information you give us
When you submit a quote request, you may provide your name, phone number, email address, ZIP code and a description of your pool or project. When you call us, we collect your phone number and the details you share about your service needs.
Information collected automatically
Like most websites, the Site and the third-party services it uses may automatically collect technical information such as your IP address, browser type, device type, pages visited and referring URL. We do not run Google Analytics or advertising pixels on this Site.
How Quote Requests Are Processed
Our quote request forms are provided and hosted by LeadSmart (leads.leadsmartinc.com), a third-party lead management service. Information you enter in those forms is sent directly to LeadSmart and processed under its terms and privacy policy. As stated in the consent language displayed on the form, by submitting a request you agree that your information may be shared with, and that you may be contacted about your request by, the service providers named on the form, which currently include homeyou, QuinStreet, Networx, Yelp, Angi and their service professionals. Contact may be made by phone, text message or email, including by automated means, as described in that consent language. You are never required to purchase anything.
How We Use Information
- To respond to your quote request or call and schedule service.
- To perform and document service visits, including sending visit photos and water chemistry readings.
- To send appointment reminders, invoices and service updates.
- To maintain the security and performance of the Site.
- To comply with legal obligations.
Third-Party Services on This Site
- LeadSmart hosts our quote forms and loads supporting scripts (including jQuery from Google's library CDN and Fancybox from cdnjs) to display them.
- Google Fonts serves the typeface used on the Site. Your browser requests the font files from Google.
- Google Maps is embedded on our contact page to show our service area.
- Cloudflare hosts and delivers the Site and may process technical data to protect it from abuse.
Each of these providers may set cookies or collect technical data under its own privacy policy.
Cookies
We do not set advertising or analytics cookies. Third-party services listed above may use cookies or similar technologies. You can block or delete cookies in your browser settings; the Site will still work, though embedded forms or maps may not load.
Sale and Sharing of Personal Information
We do not sell personal information in exchange for money. Information you submit through the quote form is disclosed to LeadSmart and the providers named on the form so your request can be fulfilled, as described above. Under the CCPA, some disclosures to third parties for their own use can be considered a "sale" or "sharing." To opt out of any such disclosure of information you have already submitted, contact us using the details below.
Your California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we have collected about you and how it is used and disclosed.
- Request deletion of your personal information, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of your personal information.
- Limit the use of sensitive personal information (we do not collect sensitive personal information through the Site).
- Not be discriminated against for exercising these rights.
To make a request, call us at (877) 720-8124 or write to us at the address below. We will verify your identity before acting on a request and respond within the time required by law. You may use an authorized agent to make a request on your behalf.
Do Not Track: the Site does not respond to browser Do Not Track signals. We honor Global Privacy Control signals as a request to opt out of sale or sharing where the law requires it.
Data Retention and Security
We keep customer and service records only as long as needed to provide service, meet tax and legal requirements, and resolve disputes. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Children
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
Contact Us
Pool Cleaning Los Angeles
1270 S Alfred St #352078
Los Angeles, CA 90035
Phone: (877) 720-8124